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Category: Praises and Complaints

Air Canada To Charge $25 For First Checked Bag


Following the announcement from WestJet regarding changes to their checked baggage policy, Air Canada have announced that they will also charge a fee of $25 on select fares within Canada, US,  Puerto Rico, Mexico, the Caribbean or the U.S. Virgin Islands. These changes will not apply to tickets booked before today and only apply to travel …Read More


LikeNet Coming Back & Restoring Balances – Will You Trust Them Again?


Some of you will remember LikeNet.ca when it was around in 2012 then closed down suddenly leaving many people owed money (those who did not have the minimum threshold to cash out when they changed it to a higher threshold without notice). They claim that they will restore our balances and have new ways to …Read More


How The Brick Stole Christmas: Brick’s Boxing Day Sale a Mistake


On the evening of December 24th to the 25th customers making online purchases received an additional 50 percent off at check out. Tina Tenneriello of CJAD news is reporting that The Brick has contacted customers to say the discount was erroneous and customers who want the item will need to pay the advertised price: Big name retailer …Read More


Rexall: Save $5 When You Spend $25 & Airmiles Deals


Rexall have a new printable coupon for $5 off when you spend $25 on almost anything in the store this week.  Excludes prescriptions, products containing codeine, insulin, Rexall/PharmaPlus Gift Cards, Gift Card Express, lottery, postal services and stamps, transit tickets, baby diapers, baby formula, adult meal supplements, prepaid phone cards, photo finishing, tobacco products and …Read More


Canadian Quick Questions: Product Promotion Screwups


While many users got their free Skechers gorun/gowalk shoes without incident, others are venting about the poor communication and service during this promo.  Several users report that Astro cashed their cheques but months later they do not have the shoes but receive multiple calls/emails from the promotional company saying they no longer have the shoe …Read More


Does Bad Customer Service Stop You From Buying Products / Shopping At Stores?


We have all seen posts on the forums with people saying they will never buy a product or shop somewhere again after bad service – but how much do you stick to those threats? I made complaints to two companies in December, one from a company I had sent a compliment to before but I …Read More


Canadian Quick Questions: What Is It About A Liquidation Sale That Makes Us Act Like This?


My local Zellers closes in just over a week, so we thought we would go by and see what deals they had left. In the clothes section, people were arguing over a Jockey hoodie, one holding it by the hood, the other by an arm both saying they had seen it first – there were …Read More


Canadian Recalls: Banana Boat Spray Sunscreen


Banana Boat/Energizer is pulling two types of continuous spray Banana Boat sun care products from stores across Canada – Banana Boat Ultra Defense Spray Sunscreen and Banana Boat Sport Performance Spray Sunscreen. Energizer who own the Banana Boat label says there is a “potential risk of product igniting on the skin if contact is made …Read More


Canadian Recalls: Kelloggs Mini Wheats Recalled For Metal Parts


With so many Mini-Wheat coupons, I thought this one was worth posting even though it is a ‘low level recall’.  Kellogg’s Mini-Wheats have been recalled due to metal “Extraneous Material” in the cereal.  The recall includes original frosted and brown sugar flavour across the country with best before dates of “2013 AL 01 TO 2013 …Read More


Canadian News: Beef Recall Expanded Again – Now Cuts of Meat + Ground Meat


The Canadian Food Inspection Agency (CFIA) is now urging consumers to ask stores where they get their beef as they expanded the recall to include steaks, roasts, sausages and other cuts of meat in addition to the original (expanded) ground beef. You can check the various lists on the CFIA website to see if the …Read More


Garnier Tries To Makes It Right After Contest Issues


For those who entered the contest to receive a free sample from Garnier we blogged about here, many members received an email before the contest was over saying they had won the grand prize. It was clear by just the number of SmartCanucks members that this was an error, many of us received an email …Read More


Should Retailers Offer A Refund On Non-Returnable Items If Faulty?


MrsSunshine on our forums brought up an interesting topic.  She bought a bedding set and the cashier mentioned that it was non-returnable.  On opening the packaging at home, there was an awful smell coming from it, not something that makes you want to snuggle up in your new bedding. The store in question has offered …Read More


50 Shades Of Grey. Whats the big deal?


Everywhere I go I hear or see women ranting about the 50 Shades of Grey trilogy written by E.L James.  I had heard so many women gush about how amazing the trilogy was. I gave in and ordered them off Amazon a few months ago.  I wish I could get a refund. I’m one of …Read More


Canada’s the most expensive country to own a cell phone? You better believe it!


Have you ever made the face above after receiving your monthly cell phone bill? Well, I definitely have, but that ended a couple of years ago after I threatened to leave my dog-logo telecommunications company. (It wasn’t an empty threat either because I did my homework, calling all the competitors, to do a price comparison. …Read More


Will you be cutting the (cable) cord this year?


About a month ago, I read this article in the Huffington Post about some 200 000 Canadian households possibly cancelling their cable this year. This has led me to reexamine my own relationship with a certain Blue Company. After my mom cancelled CNN, along went a bunch of other channels like CP24, TLC, and a …Read More


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