While many users got their free Skechers gorun/gowalk shoes without incident, others are venting about the poor communication and service during this promo. Several users report that Astro cashed their cheques but months later they do not have the shoes but receive multiple calls/emails from the promotional company saying they no longer have the shoe in stock and to choose another one, even though they went through this and chose an ‘in-stock’ shoe a month before!
Others sent their PINs and info within the required time and postmarked within the dates given but their envelopes were returned as late.
What do you think of these ‘item’ promotions where you cannot be sure if they still have the item in stock (or in your size) when you buy the product?
Do you think that after the first ‘sorry we don’t have this colour/size’ they should make it right and honour the second choice that the person chose while on the phone and confirming that it would be sent in 2-3 weeks?