15 Responses to “Playstation 3 & Nintendo Wii at Best Buy this Friday”

  1. ftcnt

    sigh…im shak­ing my head dur­ing my lunch break…tsk tsk! lol keep up the good work!

  2. frugiedh

    Thanks again for the heads up again. I wrote a let­ter to Nin­tendo com­plain­ing about the “lack of Wii’s” out there and explain­ing my frus­tra­tion at try­ing to find one to buy. They actu­ally responded to me which I was sur­prised at. I fig­ured that every­one and their grand­mother would be send­ing in let­ters of com­plaint so was impressed with the let­ter.
    This was their reply for any­one who is try­ing to get one.

    Hello,

    I’m sorry to hear that you’ve been unable to acquire a Wii con­sole. Nor­mally, we would be able to pro­vide direc­tion regard­ing what to do to resolve your spe­cific prob­lem. How­ever, the over­whelm­ing response to our new con­sole has been such that doing so might take sev­eral days.

    Please under­stand that Nin­tendo does not decide store allo­ca­tions or deter­mine the dates when new prod­uct will appear on store shelves. Those deci­sions are made by the retailer’s cor­po­rate offices. It’s also worth men­tion­ing that Nin­tendo does not sell its hard­ware directly to the public.

    Nin­tendo con­tin­ues to ship new prod­uct weekly and will do so through the hol­i­day sea­son. If you con­tinue to be proac­tive (i.e. check­ing weekly ads, keep­ing in con­tact with local retail­ers, arriv­ing when the store opens, etc.), your chances of get­ting our new con­sole are good.

    If you haven’t already, you might con­sider expand­ing your search. For help find­ing addi­tional retail sources, please check out the “Where To Buy” sec­tion of Nintendo’s web­site at the fol­low­ing web page:

    http://www.nintendo.com/consumer/retail/index.jsp

    Select the appro­pri­ate cat­e­gory, and you’ll find infor­ma­tion on Retail Loca­tions (U.S. only) and Online Retail­ers (U.S. and Canada) that carry Nin­tendo prod­ucts. I wish you the best of luck in your search.

    On behalf of the com­pany, I sin­cerely empathize with your sit­u­a­tion and appre­ci­ate your patience and understanding.

    Sin­cerely,

    Nin­tendo of Amer­ica Inc.
    Andi Anderson

  4. Andrew

    I don’t know if this will help, but I went to Tar­get ask­ing them when they last had the Wii in stock and how many. I did this on a Sat­ur­day and the lady in the elec­tron­ics depart­ment told me they didn’t have any at the moment but the Wii would be in their Sun­day ad so they might have some the next day and I should show up Sun­day morn­ing when they open.

    I showed up about an hour before they opened on Sun­day and was 32nd in line and received one, so maybe if you ask around you might be able to find some­one equally as nice at shop in your area. You’ll prob­a­bly have to put up with a few impatient/sarcastic peo­ple at some shops, but the one per­son who is nice and helps obvi­ously is the per­son who deserves your business.

    Good luck.

  5. (Another one calling himself) Cynic

    It might be a form let­ter, but at least they’re respond­ing. Big corps get tons and tons of mail, and hir­ing peo­ple to respond to all those let­ters would be a waste of resources that would have been bet­ter spent else­where. They’re not a PR firm; they’re a hardware/software firm, yet they *do* invest in good service.

  6. frugiedh

    Thank you Andrew! I will try and do that. I really appre­ci­ate the time it took you to try and help me out. This web­site has such amaz­ing peo­ple on it.
    And Mr.Cynic, regard­ing my “form let­ter”, I was glad to receive any­thing and per­son­ally, I think it is good for a com­pany, no mat­ter how big it is, to hear from con­sumers. AND when “Andi Ander­son” sends me my free Wii, I will let you all know…

  7. DDK

    I also wrote to Nin­tendo and got another let­ter — not quite the same — and in a timely matter…

    My e-mail to them:

    I was won­der­ing when the Nin­tendo Wii will be on sale again? I can’t
    believe that since your one day where they were all bought out you haven’t
    restocked stores. Espe­cially the week before Christ­mas.
    Is there any chance of get­ting one in Mon­treal this week?
    D.

    Their answer:

    Hello Diane,

    I’m sorry to hear that you’ve been unable to acquire a Wii con­sole. While we have suc­ceeded in mak­ing this the most plen­ti­ful hard­ware launch in our his­tory, the Wii has been far more pop­u­lar than we could have pre­dicted. I want to assure you that pro­duc­tion and dis­tri­b­u­tion were at full capac­ity long before, dur­ing, and after the launch, with every avail­able resource used to its fullest extent.

    If it were pos­si­ble for us to pro­duce more con­soles in time for the hol­i­days, we would have taken every rea­son­able step to do so. Despite what some will say, there is no ben­e­fit to not hav­ing enough stock to meet demand. On behalf of Nin­tendo, I empathize with and appre­ci­ate your frus­tra­tion. Once the ini­tial demand has passed you will find it much eas­ier to walk into a store and buy one. When that time comes, it is our hope that you will choose Wii.

    Nin­tendo of Amer­ica Inc.
    Charles Blakeslee

  12. sat

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