40 comments

Rent To Own Stores– Is it the right choice for a “Smart Consumer”

Posted by & filed under Other / Canada, Reviews / Canada.

easyhome

Rent to own stores, we’ve all heard of them, some of us have items from them, but are they a smart choice?  Recently I found an end table set that I liked on a site called Easy Home. I had never looked into one of these sites, and fig­ured I could get a cash in hand price.  Boy was I wrong!  Easy Home deals in “weekly pay­ments”  there are no base prices. Only how much the item will cost you weekly.  I had fig­ured the pair of end tables should retail around $149.99 con­sid­er­ing they were just press board and pretty sim­ple.  With Easy Homes base (which they don’t dis­close) and the 29.99% inter­est the pair would cost me $6 per week for 156 weeks cost­ing me just under $940!  With a bit of search­ing I found a CBC Mar­ket­place inves­ti­ga­tion where they cal­cu­lated the base price triple or more of the nor­mal price plus the 29.99% inter­est.  If you took the reg­u­lar retail and recal­cu­lated the exces­sive base amount they were charg­ing in the com­pound inter­est some items were over 500% inter­est.  The real kicker?  Some of these items are used! You end pay­ing insane prices on used items.  The only good thing I found was you can return the items at any time with no penalty… but i’m sure theres a lot of fine print to that.

While I do under­stand some peo­ple have no credit or means of pur­chas­ing these items out­right why not go sec­ond hand until you can afford a new couch, tv etc?  Theres no shame in sav­ing up for a new couch.  Or maybe peo­ple don’t mind pay­ing insane prices to have some­thing new?   Have you pur­chased items from a rent to own store? What was your experience?

Mar­ket­place video on CBC

40 Responses to “Rent To Own Stores– Is it the right choice for a “Smart Consumer””

  1. shanna

    We buy fur­ni­ture from Easy home. When you go in and sign up you can pay it off when ever you want so take the free deliv­ery and pay them out it is expen­sive if you only pay the min as it is on your credit card. I recently bought a whole liv­ing room set the cost is just over 2000. I got a recling couch and chair, cof­fee table set,tv stand,lamps and a 46 inch LED tv(tv was upgraded as the didn’t have the 40″ the set was sup­pose to come with. If I take the three years it would be expen­sive but, if I pay it off within the next cou­ple months it will be way cheaper than at any other store.I just checked th tv at best buy its 1498.99 I also priced out it is over 1100 and the couch is just under 800. So the price I got the stuff for I will pay for tv and couch.Chair,tv stand,tables and lamps are free if I pay out early And they deliv­ered free I live alost 2 hrs away from the store no one else would deliver for free some stores wouldn’t even deliver.Yes I am pay­ing out early as that is the way to save money. I have bought from them in the past and always been able to pay out early.One perk how­ever is as long as you owe any­thing on your pur­chase they will come move it for you for free if you move

  2. Me

    For that mat­ter, what’s the big deal about own­ing ‘new’ stuff any­way? I’ve seen some really nice fur­ni­ture in sec­ond hand stores or at yard sales.

    I knew a guy whose par­ents bought a beta max through a rent-to-own store. They ended up pay­ing $500 for it, & by the time they were done pay­ing it off, the tech­nol­ogy was dead & they needed a vcr.

    Peo­ple don’t want to save money, they don’t want to wait. They want every­thing NOW, & in today’s soci­ety, there’s no rea­son that they have to wait — credit & rent to own make it so peo­ple can buy with­out being able to afford.

    I also think a lot of peo­ple don’t take the final price into con­sid­er­a­tion. $6/week sounds like a pit­tance com­pared to $150 outright.

  3. Jasmine

    Places like easy home become a prob­lem when peo­ple loose their jobs espe­cially when they learn to rely on it as a way to fur­nish their homes, a pre­vi­ous man­ager of mine, was fired about 7 months ago for steal­ing. She and hubby and their two kids had been using Easy Home to “rent” over half of they stuff in their home!! Lap­tops, couches, Tv’s She wasn’t able to find another job and her hubby doesn’t work. Easy Home was quick to come after them for their money and they lost everything.

    I can­not see places like this ever being a good idea, it gives a lot of peo­ple the illu­sion that they can afford these things when in real­ity that can’t. If your in a good finan­cial sit­u­a­tion to rent, and then pay off quickly then it works well, but unfor­tu­nately many peo­ple don’t get the good side of it.

  4. tudorchick

    i would never do it.to me those rent to own shoppes are like those pay­day cash loan places.you end up pay­ing more in the end.you may think you need fur­ni­ture now but pay­ing through the nose isnt the way to get it.i lived and sur­vived on hand me down until i could afford it cash..i would not rec­om­mend these places…

  5. Pennie

    One other thing to con­sider is that your homeowners/tenant insur­ance pol­icy does not cover these items until the con­tract is sat­is­fied as they are not actu­ally your prop­erty until that last pay­ment is made.

  6. Sheline

    I buy from them for the sim­ple fact is if an appli­ance breaks down I can get a new one right away you can not go with­out a fridge, washer or dryer etc also if the prod­uct is not new they have shorter terms and they take money off if I am pay­ing full price I always make sure it is new and yes you can take them back at any time with no penal­ties there is no fine print they even come and pick it up

  7. shantayl

    I have friends who do these, they bought a leather sec­tional retail for 999 they will end up pay­ing just over 3500, its crazy! and they got one of those 199 din­ing tables, they will pay 575 in the end! I get want­ing nice stuff but i could never do it!

  8. glowworm2k

    I was raised with the only “accept­able” form of debt being a mort­gage. For every­thing else — fur­ni­ture, cars, clothes, you name it — if we didn’t have the cash, we didn’t get it. If we needed “new stuff” — as in new to us — our fur­ni­ture was from the sal­va­tion army or hand-me-downs from friends/curbside; there were lots of hand-me-down clothes; we always had used cars. I’m just always sur­prised that folks are will­ing to buy stuff for “3 easy payments”.…

  9. Gordon

    These rent-to-own places are the biggest rip offs going. Obscene inter­est rates and you end up pay­ing 3 or 4 times the nor­mal price of the prod­uct if you pay every week for the dura­tion. The prob­lem is that peo­ple don’t save and don’t plan ahead and want things right now. The $800 TV that could be bought dur­ing a box­ing week sale for $500, ends up cost­ing some­thing like $2,500. It’s unfor­tu­nate, but it’s usu­ally poor peo­ple who end up going for this sort of deal. When it’s $6 a week, it sounds cheap, but not when you’re pay­ing 30% inter­est. Crazy.

  10. Christa

    My sis­ter does this because she likes new fur­ni­ture. She says was a cus­tomer for 2 years with Christ­mas approach­ing she was short for a pay­ment. They called her numer­ous times each day say­ing they wanted to come and get the stuff.

  11. Jen

    $900?! Youch! My wal­let is aching just think­ing about it!

    I’m really cheap. All my fur­ni­ture comes from garage sales — since my mom worked in an antique store when I was a kid I learned all the tips and tricks for find­ing really bar­gains for fur­ni­ture (I recently paid $40 for a wood dresser that most antique stores would sell for $900+!).

    I’ll be hon­est, I don’t even think I could fathom spend­ing $150 on end tables.

  12. Theresa

    These places are the fur­ni­ture equiv­a­lent to pay­day advance stores. They exist for peo­ple who are so bad with money that they do not know any bet­ter. The peo­ple who shop there would be bet­ter off buy­ing used off kijiji or craigslist, but sel­dom have the means to pick things up them­selves. It is sad how often low income peo­ple are taken advan­tage of and ripped off.

  13. alex

    I tend to agree with Theresa, given that I was on a very low income (below min wage) and on a work per­mit so couldnt get any more work, I moved to Canada alone and was basi­cally scammed by my land­lord who promised me a fur­nished room. Hav­ing to go out and buy a bed when you have NOTHING is extremely dif­fi­cult, no car, no bank account no steady income. Places like this play on peo­ple with low income, and the “poor just get poorer” so to speak.

  14. dizzyb

    The kick in the face here is that it tends to be those with tighter bud­gets who will use these com­pa­nies, spend­ing far far more of those pre­cious few dol­lars than they need to. Sav­ing up that monthly cost for a year would usu­ally pay for the same item else­where. When it’s needed right away, I can under­stand the impulse to go the route of easy home, but used is a fab­u­lous and eco-friendly alter­na­tive. It’s too bad that many peo­ple see that the bar­gain of used fur­ni­ture is beneath them. Granted, there are some risks in buy­ing used items (who knows what lurks inside that couch, or how much that appli­ance has been abused).
    Aside from the crazy total cost, I’d rather avoid them (and the major­ity of fur­ni­ture stores) due to the qual­ity of fur­ni­ture. It’s becom­ing more and more dif­fi­cult to find solid fur­ni­ture that will last for decades. Even if they have a pro­tec­tion pro­gram that if the prod­uct fails to live up to expec­ta­tions before it is paid off and they will replace it, there is still that neg­a­tive impact on the envi­ron­ment through wasted resources.

  15. Me

    A lot of peo­ple on Kijiji will deliver for a small amount (like, $10–20 depend­ing on how far they have to travel), so there’s no rea­son that any­one should have to resort to a rent-to-own store.

  16. 2jk19

    Wow I had no idea what that store was even about!! I have passed by many times and just thought it was a sec­ond hand home store. I can­not believe the inter­est they charge! It’s mind bog­gling!! I can­not imag­ine pay­ing the end result of those prices. I feel awful for those who get stuck and do not real­ize but as a poster com­mented, he pays it off within months and gets a good deal over­all — you just need to be smart about these “deals”. Thanks for shar­ing this — very interesting!

  17. sara jane

    Did you ever notice that most of these stores are in the por­rest area of your region?

    In Longueuil, they are located in the Wel­fare area… Those per­sons are the one tar­geted by their mar­ket­ing… and that’s sad.

  18. alex

    Me, Its very very hard to find some­one on Kijiji who actu­ally has the means to deliver, where I am from, the main rea­son peo­ple were Kiji­jing their stuff is because they had no way to get rid of it!

  19. Trena

    I worked for this par­tic­u­lar com­pany for 3+ years. I think they are a great way for lower income peo­ple to get things that they need like a couch or a bed. True there are “wants” avail­able there as well but dont we all deserve nice things?

    Some­thing to keep in mind is the early buy out option is a great option but remem­ber too that if you went to say the Brick and got a Brick card where you didn pay for 2 years with no inter­est, but didnt pay your pur­chase off in that time there inter­est rate is sim­i­lar (as are most fur­ni­ture credit cards) and if you make only min­i­mum pay­ments it would take years to pay off

    At a rent to own com­pany the longest term would be 3 years so depend­ing on how you uuse credit its the same with­out all the benefits

    when you are leas­ing your fur­ni­ture you ghave cov­ereage for fire flood theft wind light­ning and more, if you are dis­sat­is­fied you can return it at any­time and you can always upgrade your furniture

    depend­ing on your cir­cum­stances this might be a good route for you! also some­times they have sales for cash pur­chases we had peo­ple order things through us for out­right pur­chases all the time — good luck!

  20. Sara

    How does their return pol­icy work? Could some­one stage their home for sale then return the items at min­i­mal cost? Their web­site really lacks details on their terms and conditions.

  21. Eric

    About a year ago, our old TV finally died. We were look­ing to upgrade to an HDTV. Now we didn’t have the cash to just go out and buy one, so we went with easy­home. After about a month, it occured to me — Pay­ing back a microloan through Easy­Fi­nan­cial would be much bet­ter alto­gether than con­stantly pay­ing Easy­home for the TV. So we took a loan for a few hun­dred dol­lars, bought a TV from another store, and had it paid off super quick (mainly from the gov­ern­ment of Canada finally get­ting around to fix­ing an error they made, but still).

    If you do go this way, how­ever, make sure you can­cel the pre­paid credit card they make you get as soon as you take out all the money — its fees are insane.

  22. Andie

    it’s not unlike pay­day loans. when you fig­ure out what the yearly inter­est is on those it is some­thing like 1000%. buy­ing any­thing (any­thing) long term is always a bad invest­ment. by the time you own it out­right it has, basi­cally, no value. get what you NEED from kijiji (or live with­out), save up for a few months, and upgrade if you want to. no inter­est, no fear of not hav­ing the money in the future due to an unfore­seen emer­gency (and they hap­pen, they always happen).

  23. Shannon

    We pur­chased our dish­washer and com­puter at a rent-to-own store. The dish­washer, we ended up pay­ing more than $1000 for, because we paid it over the full term. We pur­chased our com­puter at Aaron’s, and paid more than the monthly pay­ment on it, so we paid it off ear­lier, there­fore pay­ing less interest.

  24. olivercat

    I guess I just started out differently–in my first home, I had a sleep­ing bag and used table and chair, a microwave and a cooler until I could pay for a fridge and later a stove, then a bed. But, adver­tise­ments for places like this make it sound like EVERYBODY has the BEST stuff right away and if you don’t…well, your stu­pid. It is easy to get in to debt today and REALLY hard to get out! If you can­not afford it, don’t rent it. Instead con­sider buy­ing (low cost) from good­will or Sallyann. Then when you can afford bet­ter, it will not hurt you so much in the wallet!

  25. shanna

    Sara yes you can use it to stage your house you go in pick what you want pay on your pay days and call them to get it when you are done they deliver set up and take away

  26. Wen

    While we didn’t go the rent to own route, we did pur­chase end tables from Aaron’s. They had a set with a cof­fee table and two end tables — We didn’t need the cof­fee table, only wanted to pur­chase 4 end tables…they worked out a deal with us to break up the sets, paid an upfront price rather than the weekly pay­ments, also assem­bled and offered free same day deliv­ery. We were very happy with our expe­ri­ence. They seemed to be the only place that was will­ing to work out a deal with us with not want­ing to pur­chase a set with a cof­fee table…Leon’s, Brick, Sears…no flexibilty.

  27. Me

    Hahaha, the only per­son say­ing that buy­ing from these places is a good idea is an employee.

  28. Me

    Hon­estly, I think a ‘lower income’ per­son has more impor­tant things to worry about than a $900 couch or a $1500 bed.
    Y’know, like rent, food, clothes, trans­porta­tion, heat, elec­tric­ity, etc.…
    Sure, it may only be a few dol­lars a week, but that adds up.

    Espe­cially when they can get a couch or bed that works just as well as a rent-to-own one for a frac­tion of the cost off Kijiji, Craigslist, or at a yard sale or sec­ond hand store.

    Per­son­ally, I think these stores should have a price list on each item, show­ing how much it would cost depend­ing on how long you take to pay it off.

  29. whosays

    When our TV was in the repair shop we though it would be sim­ple to “rent” one for a cou­ple of weeks. What a PTA.
    They also assumed I would not read the con­tract before I signed and were sur­prised when I ques­tioned being charged insur­ance which I clearly ini­tialed in the “declined” box.
    When we wanted to return the TV, we were not allowed to bring it back. We had to wait until some­one could come pick it up.
    Over­all not a good impres­sion of their busi­ness practices.

  30. Trena

    Yes you can stage we worked with a few stagers and real estate agents alot actu­ally theres a big busi­ness in it–

    The return pol­icy is great– obvi­ously you cant throw your tv off the dresser and bring it back and be out of your con­tract, but nor­mal wear and tear on prod­uct is not only ok its real­is­tic –within reason

    you can “lease to own” any­thing and bring it back in 2 weeks 3 months when­ever– any money you paid into it you “rented” it.

    1000% inter­est rate really? 29.9% but thats full term and like i said check out other fur­ni­ture credit card inter­est rates– theres a rea­son they adver­tize no inter­est for 1 year cause at 1 year what you havent paid off they do a 29.9% interest

    I wouldnt lease to own my stuff but i would if my washer broke down or my stove and i didnt have the mon­ney to out­right pur­chase one. You can always “rent” one until your next pay­day etc when you can pur­chase one

    ps im not an employee im a for­mer employee worked there over 2 years ago

  31. Jules

    Just buy used off Craigslist or Kijiji. I have used both sites with great sat­is­fac­tion both as a seller and a buyer. I know some folks feel funny to pur­chase some­thing that was pre­vi­ously owned, but if you have to go the rent to own route you are way bet­ter off just buy­ing used. I have even given away per­fectly good things that were in excel­lent con­di­tion for free sim­ply because I couldn’t be both­ered to deal with sell­ing it at the time. Com­mu­nity sale boards are a bet­ter out­let IMO.

  32. Mary Walsh

    Another good option to look at is to go to auc­tions. Prices can be real cheap or more on the expen­sive side depend­ing who shows up to bid. I have got­ten some really great bar­gains, such as a queen size bed and the two mat­tresses for $75.00. This was from a store auc­tion. A six by six car­pet went for $10.00– all new. I have also used Kijiji buying/selling, or getting/giving away for free. Never had a prob­lem but it does take some effort and access to a com­puter and newspaper.

  33. Stephania

    I say that if you don’t have money for fur­ni­ture, espe­cially after buy­ing a new house, bor­row pieces from friends, buy from thrift stores/Craigslist/Kijiji/Freecycle:
    http://www.freecycle.org/

    It’s much bet­ter, not to men­tion cheaper, than “leas­ing” furniture…that’s not actu­ally new!

  34. Me

    Trena — basi­cally you’re say­ing it’s a great way for other peo­ple to pur­chase stuff, but you wouldn’t? That sounds real reassuring.

  35. Diane

    I recently went to the Store in Nia­gara Falls, ON and one of the posts is cor­rect it is in the lower income part of town. I was inter­ested in a set and ini­tialled all of their insur­ance cov­er­age but try and can­cel any they won’t let you except is states that you do not have to take out the fire,theft etc cov­er­age to lease but yet when you say I don’t want it they tell you oth­er­wise such as you have to have your own insur­ance cov­er­age but clearly they don’t know what their say­ing as some­one here already stated your own pol­icy doesn’t cover the items as their not yours. I told them also to can­cel the $2.99 chg a wk for the mem­ber­ship fee the lia­bil­ity ins is $4.35 a wk and $2.86 a wk for the total pro­tec­tion mean­ing you can return and exchange no prob­lem but if you don’t have this ins that’s not pos­si­ble. Try send­ing an email or phon­ing the num­ber it has an auto­mated response not to the store their 1– 800 # leave a mes­sage they don’t get back to you. I think I should call Mar­ket Place see if they want to go back for an update. Don’t do it bot­tom line thet have soo many extra charges and they talk out the side of their mouths.

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