Sometimes ordering from Sears is so frustrating. They let you put items in your cart, but then they show as out of stock when you go to check out. Today, I tried to use a promotional coupon that I received in the mail and it wouldn’t let me – the conditions said can not be used on items ending in .97 or .88, and when I phoned customer service, they said you also could not use it on items that ended in .00! I think they make up the rules as they go along (grrrr).
To add insult to injury, the people that own our local Sears pick-up centre are always rude, and act like it is a huge inconvenience to them every time I return something. Well, since they instituted the $3.95 handling charge, I often order the same thing in different sizes so I can make sure that it fits. I think they would have fewer returns if they did away with this charge!
Rant over. I’m just annoyed this morning.
DA
The handling fee is only 3.00 . if you phone in your order you find out right at that time if it is in stock , I never order on line that way I always know what is in stock and when it will be in they give you the date plus you get your order number and e-mail notice .
drpepperslurpee
From today’s order:
Order Price: 103.99
Ship/Trans: 3.95
GST/HST: 5.41
Order Total: 113.35
Maybe it varies across the country, but it is $3.95 here (central Alberta).
onshopper
the current owner of my Sears pick up location is very nice and puts up with my returns… I will buy stuff when there is decent discount. The previous owner always complained when I returned stuff until I reminded her one day that the Sears orders brought business into her place and helped sell her consignment stuff!
DA
I just placed an order and it is only 3.00 and I am in Sk .
Sometimes ordering from Sears is so frustrating. They let you put items in your cart, but then they show as out of stock when you go to check out. Today, I tried to use a promotional coupon that I received in the mail and it wouldn’t let me – the conditions said can not be used on items ending in .97 or .88, and when I phoned customer service, they said you also could not use it on items that ended in .00! I think they make up the rules as they go along (grrrr).
To add insult to injury, the people that own our local Sears pick-up centre are always rude, and act like it is a huge inconvenience to them every time I return something. Well, since they instituted the $3.95 handling charge, I often order the same thing in different sizes so I can make sure that it fits. I think they would have fewer returns if they did away with this charge!
Rant over. I’m just annoyed this morning.
The handling fee is only 3.00 . if you phone in your order you find out right at that time if it is in stock , I never order on line that way I always know what is in stock and when it will be in they give you the date plus you get your order number and e-mail notice .
From today’s order:
Order Price: 103.99
Ship/Trans: 3.95
GST/HST: 5.41
Order Total: 113.35
Maybe it varies across the country, but it is $3.95 here (central Alberta).
the current owner of my Sears pick up location is very nice and puts up with my returns… I will buy stuff when there is decent discount. The previous owner always complained when I returned stuff until I reminded her one day that the Sears orders brought business into her place and helped sell her consignment stuff!
I just placed an order and it is only 3.00 and I am in Sk .