Are Your Loyalty/Reward Card Points About To Expire?


loyalty cards

We often get posts on the forum that someone has logged into their loyalty card after not using it for a while to find their points have expired, especially when households have a second card that is not used as much.

  • Air Miles: Accounts are inactive after 24 months of non-use and all miles expire 5 years from issue.
  • Aeroplan: Accounts are inactive after 12 months of non-use and  points expired 7 years from issue (point expiry recently removed from terms).

Grocery Stores:

  • More Rewards: Accounts are inactive after 18 months of non-use. Points do not expire if card is active.
  • PC Plus: Accounts are inactive after 24 months of non-use.  Points do not expire if card is active.
  • Club Sobeys: Accounts are inactive after 24 months of non-use.  Points do not expire if card is active.

Beauty

  • Sephora Beauty Insiders: Accounts are inactive after 24 months of non-use.  Points do not expire if card is active.
  • Shoppers Optimum: Accounts are inactive after 12 months of non-use.  Points do not expire if card is active.

Other Stores

  • Best Buy Reward Zone: Accounts are deemed inactive on December 31st if you have made no purchases in that calendar year.  Points do not expire if card is active.  If you have enough points to redeem a gift card, they will automatically redeem for you before closing the card.
  • Hudson’s Bay Rewards: Accounts are inactive after 12 months of non-use.  Points do not expire if card is active.
  • Esso Extra: Accounts are inactive after 12 months of non-use.  Points do not expire if card is active.
  • Petro Points: Accounts are inactive after 12 months of non-use.  Points do not expire if card is active.
  • Scene Points: Accounts are inactive after 24 months of non-use.  Points do not expire if card is active.

Did you also know that if you become bankrupt, your points are forfeited?


9 responses to “Are Your Loyalty/Reward Card Points About To Expire?”

  1. saver says:

    Thanks for posting this important information…

  2. adora says:

    Thanks for posting this comprehensive list. I do a review of all my bills, points, insurance and other financial matters on the first week of March every year just before I file my taxes. This would come in handy! I’m going to make an Excel spreadsheet to keep track.

  3. torontogal12 says:

    This is an excellent post. Thanks for it

  4. Dan says:

    Re:Aeroplan, This infomration is dated and incorrect.

    from their website:
    https://www3.aeroplan.com/help.do?tab=Answers&answerID=711

    Cancellation of the Seven-year Mileage Redemption Policy

    On June 27, 2013, Aeroplan cancelled implementation of the Seven-year mileage redemption policy. Prior to this cancellation, miles unredeemed seven years following their accumulation date would have been removed from your account. We are pleased to inform you that miles will not be removed from your account as long as you stay active in the program by making at least one qualifying activity every 12 months, as per the 12-month mileage expiry policy.

    • FallenPixels says:

      Dan, I mentioned that it was removed but left it as it was unclear if it applied to just new miles or if old ones would still expire

      • Glysomed says:

        It applies to all miles, not just new ones. The rule began over 7 years ago and so the first batch of unused points were due to expire at the end of last year. Aeroplan cancelled the policy prior to it happening.

  5. TJ says:

    Just like Gift Cards don’t expire anymore, the gov had to force them to do it .

    The same should be done for Points , they shouldn’t expire anymore !

    The points were earned fair & square , the companies who give them make a lot more money in the form of higher transactions fees for points credit cards , loyalty, generally higher prices in stores which give points, charging retailers for the points etc etc.

    So expiring them makes no sense , just like gift cards ( don’t expire anymore )

  6. Lynne Johns says:

    I had no idea about some of these reward card points – thanks for posting this very important information.

  7. Natalka says:

    For Sears points, in order to have them not expire, there is information on your statement on which site to go and what to do.

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