Recall: Fitbit Ionic Smartwatch due to Burn Hazard

Fitbit announced a voluntary recall of Fitbit Ionic smartwatches, which the company introduced in 2017 and stopped producing in 2020. The battery in the Ionic smartwatch can overheat, posing a burn hazard. Fitbit are taking this action out of an abundance of caution for our users. Fitbit will offer a refund to Fitbit Ionic customers. This voluntary recall is specific to Fitbit Ionic devices. It does not impact any other Fitbit smartwatches or trackers. If you own a Fitbit Ionic, please stop using your device. For information on how to receive a refund, visit refund center. You can also receive access to a special discount on select Fitbit devices, bands, and services, for a limited time.

Health Canada has said that this recall involves the Ionic fitness-orientated smartwatch. It is equipped with a lithium-ion battery with an approximately four-day battery life. The Ionic has a 1.4-inch (3.6 cm) colour LCD display and is available with multiple polyurethane band sizes to accommodate varying consumer wrist sizes. The battery in the Ionic smartwatch can overheat, posing a burn hazard to the user.

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