Sephora To Start Shipping Orders From Canada

Other / Canada

Sephora Store

Good and bad news for people who shop Sephora online.  Sephora is opening a Canadian warehouse (rumoured to be based in Ontario) which means that orders will now ship without any duty fees and Borderfree costs.  It should also cut down on the time it takes us to receive orders, great with the 30 day return policy when shipping can take over 2 weeks from order date.

Sadly, it also means that Sephora cannot stock certain items that do not comply with Canadian packaging laws or containing certain ingredients.  Sephora has released a list of the main brands that will no longer be available to Canadians:

  • Bobbi Brown (select products)
  • Bvlgari
  • Clarisonic
  • Clinique
  • Donna Karan
  • Giorgio Armani
  • Illamasqua (select products)
  • Lancôme (select products)
  • Laura Mercier (select products)
  • L’Occitane
  • Michael Kors
  • Murad
  • Narciso Rodriguez
  • Perricone MD (DMAE products only)
  • Ralph Lauren
  • Shiseido (select products)
  • Silk’N

Strange that some of these are readily available in Canada, but if you buy harder to find products, you may need to look elsewhere or make friends with someone in the US to ship them to you.

There are currently other brands showing not available to Canada that should become available as items arrive in the Canadian warehouse.  Click here to shop at Sephora.

13 responses to “Sephora To Start Shipping Orders From Canada”

  1. Antonia says:

    Nooooooooo!!! 😢

  2. Marni says:

    I order Sheisedo and Clinique through Sears or the Bay so visit/contact a local department to see what they have. Usually they have free gift with purchase as well. Doesn’t Loccatane have it own store?

    • FallenPixels says:

      Yes and Murad sells in Canada from their own website too
      I think the issue may be that Sephora has an agreement on the English only or English-Spanish packaging for online, because some of these brands are sold in their stores and they say store stock won’t change

  3. Candice says:

    Looks like they’ve taken drybar off too 🙁

  4. Erica says:

    hopefully this means Canadian shipping costs will decrease?

  5. courtney says:

    I would much rather wait longer for a larger selection of products. I’d even pay more to have a larger selection of products. What good is decreased shipping costs when there’s no variety?

    • FallenPixels says:

      Agreed, I buy products online when I can’t find them in stores. This hurts the people who don’t have a local store even more.
      Personally, SDM will be getting more of my $$ on beauty products. The perk of free shipping with my card made me shop there, but for that selection?

  6. Erica Raina says:

    I’ve never ordered off their site… I didn’t realize they come from the US!! This is going to be so much better. Some of those brands are available in store or at other stores in Canada so I’m okay with it!!! Hopefully free shipping is with less than 75$ orders!

  7. Betty says:

    You can still order L’Occitane products online in Canada from!

  8. Kelli says:

    You can find some of these at Shoppers Drug Mart stores, like Murad. And I also find it funny that some of these companies have French names but can’t comply to French on Canadian packing, interesting.

    • FallenPixels says:

      I think it may be that Sephora has agreements with distributors who supply English only as some of them definitely have French packaging in SDM
      What I don’t get is that many companies just stick a French label on products and it is accepted, so why not do that?

  9. Sofi says:

    Unfortunately they have taken down D&G matte foundation too 🙁

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