Best Buy said it sold about 635,000 of the recalled products in the U.S. and another 137,000 in Canada.
This recall involves the Insignia Digital Air Fryers, Insignia Analog Air Fryers, and Insignia Digital Air Fryer Ovens.
This voluntary recall involves the following model numbers:
- Air Fryers: NS-AF32MBK9-C, NS-AF50DBK0-C, NS-AF50MBK9-C, NS-AF53MSS0-C, and NS-AF55DBK9-C
- Air Fryer Ovens: NS-AFO6DSS1-C
- Air Fryers: NS-AF32DBK9, NS-AF32MBK9, NS-AF50MBK9, NS-AF53DSS0, NS-AF53MSS0, and NS-AF55DBK9
- Air Fryer Ovens: NS-AFO6DBK1 and NS-AFO6DSS1
Consumers should immediately stop using the recalled air fryers and air fryer ovens and return the product to Best Buy for a refund in the form of a credit for use at Best Buy stores or Bestbuy.com. Best Buy is contacting all known purchasers directly to arrange returns and providing pre-paid shipping boxes and labels and return instructions. Consumers will receive a credit of $50 or the amount on the purchase receipt if higher. Consumers do not need a purchase receipt to get the $50 credit.
Best Buy has received 68 reports from U.S. consumers and 36 reports from Canadian consumers of the air fryer or air fryer ovens catching fire, burning or melting. These include seven reports of minor property damage and two reports of injuries, including an injury to a child’s leg.