One of our forum users, sydnurbin, contacted Target Canada to ask about their coupon policy and received a policy rather than the standard we are looking into the Canadian market response:
Dear Customer,
Thanks for asking us about using coupons at Target. Coupons are a great way to save even more when shopping with us, and it’s easy to use them at our stores. Because of the variety of coupons available to our guests, we do have some guidelines for how coupons can be redeemed at Target.
To see the Target coupon policy, please visit www.target.com/coupons. Here’s some answers to commonly asked questions:
- We accept two kinds of coupons: Target-issued and manufacturer-issues.
- We’ll accept one Target coupon and one manufacturer coupon for the same item, unless either coupon prohibits it.
- There’s a limit of 4 identical coupons per household, per day (unless otherwise noted on coupon).
- We can’t give cash back if the face value of a coupon is greater than the purchase value of the item; in this case, we’re able to adjust the value of the coupon to equal the price of the item.
- Returns of items purchased using Manufacturer Coupons may receive coupon value returned in the form of a Target GiftCard.
- We can’t accept coupons from other retailers, or coupons for products not carried in our stores.
- All valid coupons should be presented to the cashier while you’re checking out.
- We don’t accept expired coupons.
For questions about using a specific coupon, we encourage you to stop by the Guest Service Desk and ask to speak with the Guest Service Team Leader. They’ll do their best to help while you’re in the store. If you still have questions after speaking with them, please call our Guest Relations team at (800) 440-0680. Either way, we’re here to help!
We appreciate the opportunity to share this information with you.
So four of each item and no overage, I may still be shopping at Walmart for some things
Thanks to sydnurbin for inquiring and you for posting this. However, I wonder if we should take this with a grain of salt? Some of the wording here seems to be written as if there are current stores open, but there AREN”T yet so I’m wondering if they simply took the coupon policy from the US (as per the link provided by the Target rep) as a response? If that’s the case….there could be a possibility things become different here since Target USA dealt with US coupons and now Target Canada has to deal with Canadian coupons which could be different…
Lindsay, up until now the response has been “we are still evaluating the Cdn market and will formulate policies soon” or something along those lines
Sounds very fair, and I’m glad they have limits.
how about computer printed coupons?
It doesn’t say, but its very similar to their US policy so likely the same
They DO NOT TAKE HOME PRINTED COUPONS .And that is a good thing more and more stores are refusing to take them . So now websaver and save .ca will have to go back to mail only if they want us to buy the products the promote
Actually more stores are starting to take them – look at Sobeys and FreshCo in Ontario
I actually like the 4 like coupon/household limit. That way if there’s a good sale with coupons there might be some left when I get there.
Target does take printed coupons in the States, you print them off of their website, as well as from other online sources. The big difference about couponing in the US is that they scan the bar codes on each coupon. I wonder if they will issue $5 gift cards when buying certain items, and if they will also give out Catalina’s as they do all this already in the US, fingers crossed:)
Per an above comment, Sobey’s barely even takes actual coupons never mind printed ones these days.
And this is great to have a POLICY, but I’m sure they’ll be changing once they get up here as what has been offered so far is completely NOT the norm – and they’ll see that soon enough (unfortunately).
I don’t know very much about Target, but this is actually a really nice response. I highly doubt WalMart would have done this. And after dealing with Zellers and their horrible customer service I definitely know they wouldn’t have provided a response like this! Thank goodness they’re closing though!!
I use printed coupons (printed at home) when I shop ALL the time in both Canada and the US and not once have I ever had a problem. In Canada I use them at Walmart, Superstore (Loblaws), Shoppers Drug Mart, London Drugs…the list goes on. Not once have I ever had an issue.
Hi,
Thanks for the info. I was wondering if they would apply the same rules here as in the States. I cross border shop a lot and have only used printed coupons at Target, sometimes even using two coupons (target and manufacturer) on the same item with no problem. If there is a problem the coupon won’t scan. And if there is a problem scanning a coupon the cashier will override it if they feel the coupon is ok. Let’s hope new employees will understand the coupon Policy. I know in my neighbourhood the ladies at Zellers hated coupons and would not adjust coupons if they exceeded the cost of items. They would just refuse them.
They dont have their policy out yet