There were a lot of questions on the forums and in reply to our post on the news of Target closing its Canadians stores so we got some answers for you:
Store closings: First, do not expect sales right away. They expect the liquidation process to take 16-20 weeks in total with actual sales starting in 2-3 weeks (once they get a court approval for a liquidation firm). While they are in the process of cancelling orders made for Canadian stock, they have warehouses with items and agreements for orders in place so stores will be getting that stock in the coming weeks. Some stores will be closing sooner than others, once we get a list of store closings, we will share it!
Gift cards: Target Canada will continue to accept gift cards through the liquidation period.
Returns: Target stores will continue to accept returns of merchandise purchased at Target Canada stores, according to pre-existing policies. Once Target Canada begins the liquidation process, all previously purchased items as well as those purchased during the liquidation process will be final sale and will be marked as such.
Protection plans or warranties: Guests should call the company that issued the warranty for additional questions.
Red Cards: Will be honoured until the close of stores and you must pay all balances by the date listed on the final purchase.
Pharmacies and your information: Target Canada pharmacies are operated by franchised pharmacists. Target Canada is not responsible for the custody and control of patient files. Guests should contact their pharmacy franchisee for additional information. Note that pharmacy staff are often not Target staff and will not be getting the severance package mentioned before, a few forum members have said that this is the same for other staff in Target, such as wireless experts and Starbucks staff. Since the pharmacies are independently operated, they may close earlier than stores, so it is worth checking now to move your information to another pharmacy.
If you have any specific questions, you can contact Target’s customer relations team at 1.800.440.0680 or [email protected] – note that they have not been answering any questions on social media, so contacting directly is the only way to get answers.