Another big-box Canadian retailer has bit the dust, and this time it’s one of our favourites here at Smart Canucks. Tiger Direct Canada has decided to close their doors on 31 of their 35 retail stores, with the only open locations remaining being in the United States. Apparently, the company Gordon Brothers has taken over the liquidation of their stock, and they have begun the clearance sale today.
You will be able to find markdowns at Tiger Direct on everything from PC accessories (like cables and keyboards), to bigger ticket items, like laptop and TVs. The discounts will initially start out small, as is common for liquidation sales, but will increase weekly until they finally hit the 90% off mark.
We’ll continue to keep you updated on the markdowns going on at Tiger Direct so that you can stay in the loop on their hottest deals.
Are you surprised to see Tiger Direct go, and will any of you be jumping on the going-out-of-business sales?
Click here to find the nearest retail Tiger Direct location to you.
where did you see this as I have not been able to find any info
About 10 years ago we purchased a camera and dock from Tiger Direct and they forgot to include the dock in the shipment. When I called them about it, I was treated to the WORST customer service I have ever experienced. The person I spoke to was extremely rude, condescending and called me a liar. When I finally spoke to the “manager”, I was treated the same. Hopefully their customer service improved in the 10 years since, but I never went back and a lot of friends and family didn’t go to them because of how I was treated.
I had a similar experience with terrible customer service with Tiger Direct, not once, but I went back for seconds! I went into the retail location once, and the staff was terrible, store was a disorganized wreck, never bought a thing from the store and have not bought anything from their website since 2009 and I do not recommend them to anyone. Good riddance.
Take this with a grain of salt…this is from a press release for the AMERICAN stores, I can’t find any info on the Canadian ones, so wouldn’t hold your breath.
And they’ll still maintain their website, just closing the physical locations.
I have only found articles that refer to their US locations, BUT, they also say “and international stores”, so I assume that means Canada as well. I buy LOTS of stuff from TigerDirect.ca (I don’t live near a store), and have ALWAYS had excellent service. So not sure what all the complaints are about. I work in the IT field, and most, if not all of my purchases have been IT related technology. I even bought components to build a server a little while ago, and the mainboard was dead on arrival, and they replaced it quickly and without headache.
http://www.gordonbrothers.com/About-Us/Press-Releases/2015/3/Tiger-Direct.aspx they are changing to an internet based company selling from tigerdirect.ca.
sorry…that should be http://www.tigerdirect.com
No, you’re right, tigerdirect.ca. That is the Canadian site…I am assuming based on the articles I read that they are closing most of the US stores, and also international stores (which would mean Canada). And they are not changing to an internet based company. The TigerDirect websites have been selling product for many years now. I suspect that they are realizing that the profit of a relatively lower overhead of e-Commerce verses the high overhead of brick and mortar is much higher, and thus they are closing down the physical stores.
Good riddance!
That is entirely uncalled for. Many of us have had nothing but positive experiences with TD…if you had a bad experience, you need to contact them and sort it out. Their prices are very competitive, and I have had very good dealings with them, both with selecting the right product for my needs, and with obtaining warranty when something doesn’t work.
OK there Q-Man aka TigerDirect employee. This is exactly why your business is failing.
Try working for Tigerdirect, you would be happy to see them leave.
Yeah “Good riddance” that me and thousands of others lost their job.
Good riddance, always hated shopping in the store in my city (in Ontario), they would hound you like vultures so they could get their commission and repeatedly come back every 30 seconds after you told them you don’t need any help. Which is exactly why I would almost always shop at their competition instead (Canada Computers). Will keep checking the store every week as they mark things lower and try and get a few deals before it’s gone.
BTW, I was there yesterday and most of the store is only 10% off right now, SSDs 5%, cases 20%, but most is only 10%.
I checked out their liquidation sale yesterday. Most of their “sale” prices are 5-10% MORE than their regular pricing!!! For instance, I bought some kingston DTESE9 8GB memory sticks from them last year in October for $4.99ea. I bought 2. Yesterday I went back to buy more. They’re $6.49ea even with the 15% off sticker.
I bought 2 HP 20xi monitors from them July last year for $99.99. Yesterday I went in to finish my triple monitor setup, and they were on “liquidation sale” for $124.99 from $139.99 regular price. WHAT?!? They’re priced at $109.99 everywhere else like Newegg & NCIX.
Store Closing Sale my ass. More like hike up the price and gouge as many unsuspecting fools as they can sale. The only real sale they have are the open box deals. I call shenanigans.
I used to work at a TigerDirect in Canada. They did not treat their employees right. We were always pushed harder and harder. Working a retail store in 2015 with the premise of making money off of selling crap products (Not all of it was, but there was definitely crap and we had incentive to sell it) is out-dated. It was the only way to make money at the store. Compared to other competing retail stores we worked long hours with crap equipment and little to no comfort. Above the store level, there was zero concern for the store-level employees; Sometimes not even for the management at the store level.
I’m not surprised, nor am I sad to see them go. They didn’t know what they were doing, and they obviously are paying the price for it.
But once again, the store-level employees are the ones taking the worst of it. Bravo TigerDirect.
I mostly bought online but I’m sad to see them go in physical form. Futureshop is going too. We’ll have Best Buy and Canada Computers left in bricks and mortar locations; Costco too and of course Walmart.
I’m sad to see them go in physical form. I shopped mostly online but it was nice to walk in a look around too. With Futureshop stores closing/rebranding we’ll have Best Buy still and Canada Computers. Costco and Walmart are around too.
I have bought from them for many years – easily since the mid-90s.
Yes, I had a few bad customer service exquisiteness but they were rare and quickly compensated.
Examine: I spec’d a desktop system, specifying a separate video card. The idiot I sent to pick up the parts (i live nearly 3hrs from the nearest and delivery to my address is done by the local taxi company so it’s better to have someone run down and get stuff personally) took it on himself to have them assemble it for me and when the technician pointed out that the mobo came with onboard video, he canceled the video card. I can’t put that on the technician – how was he to know?
I called the store and not only were the apologies fulsome, but I was given the video card at a modest discount from what I was prepared to pay, since free installation would have been far more hassle and expense getting there and back than it was worth. I was then told always to speak to one particular individual who would ensure future orders didn’t go sideways. Never had a problem since.
I’m sad to see them go.