Melissa left a comment in my Free USB article talking about her bad experience with Future Shop. I feel very sorry for the way Future Shop handled your case Melissa :-( 

I thought I’d dedicate a post for this to let others share their opinions and experiences.

Melissa wrote:

I had the worst experience trying to get this item. I placed the order on Saturday during the sale. The website said I had the option of picking up the order in-store. I chose that option. Several hours later I got an email saying my order was cancelled because in-store pick up was not available. I thought I would get an email offering the shipping option.

I tried to place the order again online and have it shipped. The web price was showing $34.99 instead of $24.99 less rebate. I tried phoning, waited on the phone over half an hour two different times. No humans available. I tried all over again Sunday. No phone human. I emailed: no response. I just got through on the phone today–Monday after 45 minute wait. The service person tells me to place the order online and then phone back to get the price adjusted back to $24.99. NO WAY! I wasn’t going to spend another 45 minutes trying to get someone to answer the phone. I asked her to wait while I placed the order online. She then corrected the price but told me the rebate would be invalid because I didn’t place my order on the correct date!!!!!!!!!!!!!!!!!!!!!!

I asked to speak with a supervisor. He kept me waiting another 15 minutes. Then he said if I read the fine print, rebates are not always honoured. And the weekend was very busy so it’s a shame I couldn’t get through on the phone.

I cancelled my order today. I couldn’t believe the supervisor didn’t have the dignity to make the situation right. Future Shop’s relationship with the rebate center is nothing to do with the customer. They sell the products based on the boasting rights of the rebate offered. I tried every way I could to place the order during the right time period. Future Shop should have offered to make this right with the rebate center on my behalf or just give me the blasted item with the rebate discounted.

The two people on the phone got snarky with me and neither one would acknowledge how ridiculously poor the service was in this instance.

Thumbs down for Future Shop.

Most of us have been in similar unfortunate situations where a few hours of our time are pointlessly wasted because of ignorant supervisors. Hopefully people will give advice on what to do in such situations.

Thanks suziecute for the info.

GAP is having an extra 25% discount on the lowest ticketed price. If you spend over $75 you can also use the $15 savings card (which they have in-store).

Combing GAP’s current clearance (markdowns) sale with the extra 25% off and the $15 off $75 and you can end up with sizzling hot bargains. You’ll leave GAP with a huge bag of quality clothes.

Future Shop is starting the Canada Day sale craze with a free 256MB USB. This USB drive usually costs $34.99 so I’m guessing that once the sale starts they’ll have some sort of instant discount as well as a mail in rebate which will bring down the price to $0!

Future Shop will also have online discounts on almost all of its products:
Canon EOS Digital Rebel XT 8.0MP Digital Camera, 2GB 80X Memory card & Bag Package: $999.99 (save $435).
Sharp 37” Widescreen LCD HDTV: $1999.99 (save $500).

What?
Future Shop’s online Canada Day Sale

Where?
Web only (but you can probably order online and pickup from store)

When?
June 30th 8pm EST until July 2nd 11am EST.

Here is more info about Future Shop’s online Canada Day sale.

Buy 1 Xbox video game from the real Canadian Superstore and get the second for free. A pretty good deal, but would have been even better if they had included XBOX 360 games into the deal.

Print out and redeem this coupon at the Canadian Superstore to get this deal.

This deal expires on June 30th, 2006. Sorry for the late notice.

This is H&M’s first warehouse sale. Save 70% off everything at H&M (Men’s, Women’s & Kids’ clothes).
All lingerie is reduced to $2
Prices of everything else will range from $2 to $24

Where?
35 Hedgedale Road
Brampton, Ontario, L6T 5B3

When?
Thursday, July 6th till Sunday, July 9th, 2006
Hours:
Thursday & Friday: Noon – 9:00pm
Saturday: 10:00am – 6:00pm
Sunday 10:00am – 5:00pm

Sign up to become a Costco member and receive a $10 Costco Cash Card.

Although many of my relatives are Costco members I’m by no means a Costcoholic. I find that Costco’s annual fees combined its Costco’s bulky products and boring shopping experience drive me away. I prefer grocery stores like Loblaws. For cheap grocery shopping I usually choose No Frills or Food Basics depending on the one with better flyer deals. However, Costco is not a bad choice for larger families. Hopefully some of you will find this Costco membership coupon useful.

More details about the $10 Costco membership cash card here.

You can also find Costco’s flyer (saving coupons) here.

Future Shop is having its best Mp3 Deal ever. And its ONLY 1 DAY! The sale ENDS TODAY. The Mp3 Player  has 1GB space. SanDisk 1GB MP3 Player (E100) – Web Only. Unfortunately you have to buy this online. The regular price of this is $159.99  but today only it’s $69.99

	Â
Mfr. Part Number:	SDMX2-1024-A18
AM/FM Tuner	Yes
Battery Life	Up to 17 Hours
Battery Type	1 x “AAA”
Computer Interface	USB
Connection Transfer Rate	Up To 480 Mb/Sec
Cradle	No
Digital Audio Format Upgradeable	No
External Memory	Up To 2GB
External Memory Format	SD
ID3 Tag Display	Yes
Impact-Resistant Case	Yes
Included Headphone Type	Earbuds
Included In Box	See The Features Section
Internal Memory	1GB
Internal Memory Format	Flash
Media Compatibility	SD
Operating System Compatibility	Windows 2000, XP
Product Dimensions	5.4(W) x 7.6(H) x 1.5(D) cm
Product Warranty	1 Year Limited Parts and Labour
Product Weight	110 g
Remote Control	No
SDMI-Compliant	No
Signal to Noise Ratio (S/N Ratio)	>90 db
Software Supplied	Real Rhapsody/Audible Manager/AudioFeast
Station Presets	Yes
System Requirements	Windows 2000, XP
Total Memory	Up to 3GB
Track Search	Yes
Voice Recorder	No
Water-Resistant Case	No

Sale Ends: 6/23/2006

Get this SanDisk 1GB mp3 player from FutureShop here

After I posted about Dior’s free mini pouch and 3 make-up set I went to pick it up from Dior at The Bay (Kingston, Ontario) yesterday. I printed out the coupon which clearly stated “Bring in your coupon and receive a Mini Pouch with 3 make-up brushes” and it even had a photo of the set.

I went to Dior’s counter but there was no cosmetics representative there so I asked the Clarins rep. She said Dior’s rep is on vacation and that she (Clarins rep) is handling Dior until the Dior rep comes back in a few days. I inquired about Dior Fahrenheit and if they had any promos etc. and she was very friendly.

I then gave her the coupon and when she saw it she says “you have to enter the contest and then you might win the pouch and 3 makeup brushes” <– she is clearly lying

I reply very politely “I believe the contest is on a Dior Couture set which is worth $250 but the mini pouch is a gift as it clearly states on the coupon”

She then takes the coupon and reads it out:  “Bring in your coupon and receive a Mini Pouch with 3 make-up brushes” and then she suddenly changes her argument (which shows that she was lying in the first place); she says “Another customer brought in this coupon a couple of days ago before the Dior rep left and we discussed it and found out it is redeemable at large stores only.”

I reply “well it says Dior counters at The Bay which is where we are right now” (and this is the only The Bay in Kingston)

She replies very rudely “yes, but only in large cities like Toronto”

The argument was going no where and it was obvious that she wasn’t going to honour the coupon so I just left.

I feel very disappointed with the way this rep spoke and reacted. She was by all means rude and her words were deceitful and dishonest. I’m a huge fan of Dior products; I buy Dior Fahrenheit very frequently and always tryout any of their new fragrances. I’ve always had respect for their style and their line of products. What I don’t understand is why they launch a marketing campaign or why they offer a free set and then disappoint their customers! If Dior can’t honour the coupon why offer it in the first place? If this coupon hadn’t existed I wouldn’t have been pleased nor disappointed; but now  🙁

For your info this happened at The Bay, Cataraqui Town Centre, Kingston, Ontario yesterday (Wednesday, June 21st, 2006)  at about 6:00pm.

If you’re going to visit any attractions in Ontario you can get loads of coupons from the Attractions Ontario magazine. This magazine is available at most Pizza Pizza branches. You can also access the magazine online and print out the coupons.

Attractions Ontario magazine has loads of coupons for Ontario attrations like the 1000 Islands Cruises, Casa Loma, Skylon Tower, Ontario Science Centre, Hockey Hall of Fame, Discovery Harbour, The Haunted Walk of Ottawa, etc.

Either get your Attractions Ontario magazine from Pizza Pizza or online here.

Just in case you forgot, IKEA’s moonlight sale is tomorrow at some IKEA stores. More details in my post here

NHL2K6 for the XBOX 360 is on sale for $29.97 (regular price $39.99) at Toys R Us.

More details about this NHL 2K6 deal here.

Get a 3 for $30 Anniversary Admission Offer from the CN Tower on June 26th 2006 only. This is a very good admission price. This offer is valid for the Look Out and Glass Floor package only.

I might visit Toronto this or next week so this could be the right coupon at the right time. A more flexible date range would have been way better though.

Get and print CN Tower’s $30 Anniversary Admission coupon here.

Thanks Madwhack for this lovely deal 🙂

Buy an Apple computer directly from Apple.ca and get a free 2G iPod Nano (after a $250 mail-in rebate). Or you can use your mail-in rebate for any other iPod of higher value and pay the difference in price.

This Apple offer is applicable when purchasing a:
– MacBook
– MacBook Pro
– iMac or
– Power Mac G5

You will also get Apple’s student education discount.

If you were planning on buying an Apple laptop this is one sizzling hot deal. However, I wouldn’t personally buy a MacBook right now and would rather wait for Apple to release its Merom chip MacBooks this fall.

More details about Apple’s Back to School Promo here.

For Windows users…. believe it or not you can now run Microsoft Windows on Macs using Boot Camp. Crazy I know! Here is more info about running Windows on Macs.

 

Buy one Ontario Place “Play All Day Pass” ticket and get one free!

This coupon is valid from July 1 to August 17, 2006. All you have to do is print out this coupon and use it at Ontario Place.

I just came across this National Geographic magazine offer… Get one year (12 issues) of National Geographic for only US $19 and with a strong Canadian dollar that’s about CDN $20 :-).

That’s under $2 per issue. $20 for some good reading… definitely worth it.

More details about this National Geographic magazine subscription offer here.