MrsSunshine on our forums brought up an interesting topic. She bought a bedding set and the cashier mentioned that it was non-returnable. On opening the packaging at home, there was an awful smell coming from it, not something that makes you want to snuggle up in your new bedding.
The store in question has offered a refund but should stores be required to allow refunds when the item is not as you expect? Obviously worn underwear would be a no no for me, but what about other items.